HVAC Service Coordinator

ID
2025-17556
Category
Operations
Location : Location
US-IL-Franklin Park
Position Type
Full-Time
Posted Max Pay Rate
USD $50,000.00/Yr.
Posted Min Pay Rate
USD $40,000.00/Yr.

Overview

Looking to TRADE up to a better opportunity in the HVAC Trades? Precision Today is looking for a self-motivated individual with a positive attitude to join our growing and dedicated HVAC team.

 

Why join THIS HVAC team:

  • Medical, Prescription, Dental, Vision (100% covered by the company)
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • Fully stocked truck
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)

Your key Job Duties will include:

  • Ensuring all sold work is properly ordered, booked and completed.
    • Coordinating with/assisting techs to ensure the proper parts are ordered.
    • Coordinating with/assisting dispatch to ensure follow up work is booked properly to align with parts and customer availability.
    • Updating customers on follow up work when ordered parts on ordered
  • Managing the techs profiles in Service Titan – ensuring all Precision Today and 5 Star technicians service titan profiles are up to date to include pay rate, skill sets, availability, shifts, etc.
  • Building and managing the on-call schedule for 5 Star and Precision Today HVAC technicians
  • Ensuring all Precision Today and 5 Star service techs have properly working technology (phones/ipads)
  • Managing truck inventory for all Precision Today and 5 star HVAC service technicians
    • Ensure all techs have the proper service inventory on truck at all times
    • Perform semi-annual truck inspections on all HVAC service trucks
  • Assist the Service Manager with keeping the HVAC price book updated as needed
  • Perform other tasks and duties as requested by the service manager
  • Maintain and track the service inventory in the Palatine warehouse and the Franklin Park warehouse (after May 1)
    • Ensure service inventory levels are maintained within the stated min/max
    • Ensure inventories counts are updated as inventory is added/removed

Duties that will not be the service coordinator’s responsibilities:

  • Coaching Service system and driving technician performance
  • Setting the department batting order and working with dispatch to ensure right tech right call is being properly executed
  • Conducting 1:1s / coaching sessions with technicians
  • Hiring / Firing HVAC service technicians

Who WE Are: 

  • We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. 
  • We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.



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